Privacy Policy

Effective Date: 17 September 2025

Flat Deal (“we,” “our,” “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://flatdeal.com/ (the “Website”) and related services. By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Information you provide: Name, email address, phone number, property details, preferences, and any other information you submit while using our services.
• Automatic data collection: We use cookies, web beacons, and tracking technologies (including Google Analytics and similar tools) to collect information such as IP address, browser type, device information, location data, and browsing behavior.
• Third-party information: We may receive information about you from our partners, such as property agents, builders, or analytics providers.

2. How We Use Your Information

We use the collected information to:

• Provide, personalize, and improve our property listing and related services.
• Facilitate communication between property seekers, brokers, and builders.
• Send you relevant property updates, alerts, promotions, and marketing messages (via email, SMS, or WhatsApp).
• Analyze trends, usage patterns, and improve website functionality.
• Comply with legal obligations and enforce our Terms of Use.

3. Sharing of Information

We may share your information with:

• Service providers and partners: Including property brokers, builders, payment gateways, analytics providers, and customer support services.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• Legal compliance: When required by law, regulation, or government authorities.

We do not sell your personal information to third parties.

4. Data Storage & Security

• Your data may be stored and processed in India or in other countries where we or our service providers operate.
• We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

• We use cookies and similar technologies to improve your browsing experience, remember your preferences, and provide personalized content.
• You can control cookie settings through your browser, but disabling cookies may limit certain features of the Website.

6. Marketing Communications

By using our Website, you consent to receiving promotional communications from us. You may opt out of marketing emails, SMS, or WhatsApp messages at any time by following the unsubscribe instructions provided or by contacting us.

7. Your Choices

You may:

• Access, update, or correct your personal information by contacting us.
• Withdraw consent to certain data uses, subject to legal or contractual restrictions.
• Request deletion of your account and personal data, subject to our legal obligations.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. Continued use of the Website after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Grievance Officer at:

Email: contact@flatdeal.com